Managed Services
Fully custom packages for any business size or budget
Predictable IT Costs | 24/7 Helpdesk Support | Remote & Onsite Presence as Needed
Consistent IT support is a modern challenge... Good news for you: we've mastered it.
From resetting your password in 30 seconds to engineering and managing your org's entire IT infrastructure, we're your IT department. For a flat monthly fee that's less than maintaining an in-house team, you get access to Sacramento's largest IT consulting team (ranked #1 for the last four years).
The best part? Your managed services package is customized just for you, so you don't pay for more than you need.
Check out the managed services we could take off your plate, so that you can get back to what you're best at:
Direct Technology is committed to putting the IT in HUMANITY.
So we give you what we'd want for ourselves: reliable tech with predictable costs, super friendly assistance, and a knowledgeable partner to help you prepare for whatever lies down the road. When your org has that, you have the power to support your people in any situation.
Schedule your free managed services consultation.
Infrastructure Management
- Focus on your core network activities, we'll be your networking watchdog using enterprise-level RMM software.
- Gain greater control over your IT costs with proactive network insight and daily task automation.
- Network operations center available to deliver quicker resolution times.
- Meet the specific needs of your team by selecting and combining only the services that are necessary.
IT Management & Help Desk
- Expert 24x7 Live Help Desk Access
- Expert On-Site Resolution
- 24x7 Proactive Network Monitoring and Automated Systems Management
- Support for all managed technologies through end-to-end management and support
Cybersecurity
- Managed anti-virus, anti-malware, anti-ransomware
- Email data loss prevention and rights management
- Advanced 24x7x365 Security Event Information Management (SEIM)
- End-User Security Awareness Training
- Vulnerability Scanning & Remediation
Monitoring & Alerting
- 24x7 Monitoring and Alerting of your systems. We're always watching your back.
- Critical thresholds
- Using an advanced RMM tool, we're able to identify issues before they happen leaving you feeling secure in your daily operations and after hours.
IT Consulting
- Roadmap & Strategic Planning
- UNLIMITED Expert IT Advice
- Dedicated Account Manager & Service Delivery Manager
- Monthly Program Reporting & Analytics
- Dedicated Virtual Chief Information Officer (vCIO)
- Out-of-scope IT Projects
Infrastructure Management
- Focus on your core network activities, we'll be your networking watchdog using enterprise-level RMM software.
- Gain greater control over your IT costs with proactive network insight and daily task automation.
- Network operations center available to deliver quicker resolution times.
- Meet the specific needs of your team by selecting and combining only the services that are necessary.
IT Management & Help Desk
- Expert 24x7 Live Help Desk Access
- Expert On-Site Resolution
- 24x7 Proactive Network Monitoring and Automated Systems Management
- Support for all managed technologies through end-to-end management and support
Cybersecurity
- Managed anti-virus, anti-malware, anti-ransomware
- Email data loss prevention and rights management
- Advanced 24x7x365 Security Event Information Management (SEIM)
- End-User Security Awareness Training
- Vulnerability Scanning & Remediation
Monitoring & Alerting
- 24x7 Monitoring and Alerting of your systems. We're always watching your back.
- Critical thresholds
- Using an advanced RMM tool, we're able to identify issues before they happen leaving you feeling secure in your daily operations and after hours.
IT Consulting
- Roadmap & Strategic Planning
- UNLIMITED Expert IT Advice
- Dedicated Account Manager & Service Delivery Manager
- Monthly Program Reporting & Analytics
- Dedicated Virtual Chief Information Officer (vCIO)
- Out-of-scope IT Projects